Hannel So

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  • Creating and Managing an Amazon Developer Account for Alexa Skills

    In order to publish an Alexa skill, you need an Amazon Developer account.  The Amazon Developer account is not the same as an Amazon Web Services (AWS) account, it is more aligned with amazon.com a...

  • Creating a project for Actions on Google

    In order to publish an Action on the Google, you will need to first create a project within the Actions console.   There are two main routes when creating a project which depend on if you want to u...

  • Getting Support

    How do I get support for my skill? XAPPmedia fosters long-term business partnerships with its customers and is committed to customer satisfaction and quality support.     Contact our customer succe...

  • Invoking Your Skill from Routines

    Amazon has recently announced the new feature of invoking custom skills from Alexa routines. This is a great way to increase usage, because skills can now be accessed through things like a custom u...

  • Uploading Custom Intros to Your Skill

    How to update your Amazon Alexa Custom Intros in One Voice AI: Uploading/updating custom intros is a great way to increase usage and engagement of a skill. XAPPmedia provides a powerful and conveni...

  • Determining your Skill Name and Invocation Phrase

    A compelling name for your skill is vital to the success and longevity of a skill. It is what your users will say every time they want to listen and use your skill.  It should be aligned with your ...

  • Accessing One Voice AI Analytics

    Overview One Voice AI is XAPPmedia's platform for building and maintaining smart assistant voice applications. When looking at how to make a skill (Alexa application) better, user metrics play a ve...

  • Checking your Utterance History in the Alexa App

    This is a step-by-step process on how to check your Alexa History. Checking Alexa history can be helpful in many instances such as. Understanding what Alexa is hearing Providing Amazon real feedba...

  • Troubleshooting Alexa

    You have attempted to invoke your skill on Alexa and one of the following scenarios: Scenario 1:  Alexa says: "Sorry, something went wrong." "There is a problem with the requested skill's respo...

  • Marketing

    Marketing Overview Alexa Skill Marketing Brief Marketing your skill is a key aspect of creating a successful Alexa Skill. Below are best practices and general examples to consider while marketing y...